Water

Si Environmental, LLC (“Si Enviro”), your new Operator for your District’s water system has been busy these last few weeks with answering questions related to your monthly water bill statement.

We wanted to remind you, the first billing statement from Si Enviro (customers will receive around November 10th) will reflect your new account number. Please update your online bill pay information to reflect this along with your new remittance address.

Following receipt of your first water bill, you will be able to set up new payment options, as you have used in the past. For those customers who utilize ACH payments, you will be able to set that reoccurring payment up as well. Click here for Payment Options. For the month of October, during the transition period, please mail or bring in your check or money order to the Customer Service Office.

Please do not hesitate to contact your Customer Service Office by phone 281-238-5000 or email customerservice@pecangrovemud.com with any questions and/or concerns. We appreciate your patience during this transition.

Pecan Grove Residents,

Please see the letter below announcing Si Environmental as the new company that will be handling our water production and maintenance of our water and waste water systems. Your Pecan Grove Municipal Utility District board feels confident that Si Environmental will provide the continuing excellent level of service that our residents have come to expect.

Dear Customer,

The Board of Directors for Pecan Grove Municipal Utility District has selected Si Environmental, LLC (“Si Enviro”) to be the Operator of your District’s water system effective October 1, 2022. Inframark will send the last invoice on September 30, 2022. Si Enviro’s first billing cycle will be performed on or around November 1, 2022 and will start billing customers with a monthly due date of November 28, 2022 We expect the transition to be transparent to the customers, but due to the account number, remittance address, and contact information changes, we ask your patience in advance.

Si Environmental, LLC takes great pride in our vision and experience to ensure all your  water utility service needs are met with enthusiasm and pride. Our goal is to ensure we provide the highest level of satisfaction in the industry.

After the first complete Billing Cycle by Si Enviro, you will be able to view your billing, payment and pay your bill using your credit card (Visa, MasterCard, Discover or American Express) or electronic check. We provide an online experience that is secure and convenient. More details about these new payment options as well as others are enclosed. We invite you to visit our website at www.sienv.com.

If you utilize online bill pay, please update to your new account number and remittance address to the following (billing due November 28, 2022):

Pecan Grove MUD’s Office Location & Remittance Address:
751 Pitts Road
Richmond, Texas 77406

Water main break on Austin Colony. Crew is onsite for repair. Residents from 1130 Austin Colony to 1327 Austin Colony will be out of water until repaired. Call 281-238-5000 for questions.