Payment Due Date
Bill payments are due by the 28th of each month.
How Do I Order New Service
The District requires a $125.00 tenant / $125.00 owner security deposit and a non-refundable $30.00 application fee. The deposit will be refunded when your account is closed and paid in full.
To establish new service, please complete the service application below along with the required documents:
- Pecan Grove MUD Service Application
- Completed application
- Signed customer service agreement
- Deposit/Application fees
- Drivers License
- Lease agreement / Closing disclosure
To disconnect service, please provide 24 hours notice (business days only) to the district by filling out the contact form and provide a forwarding mailing address.
You may pay via credit/debit/prepaid card or eCheck, American Express, Discover, MasterCard and Visa are accepted.
Listed below are our available payment options for your convenience:
Online Customer Portal: Customers can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.
How to create an account:
- Go to www.edpwater.com
- Click on Pay Your Bill, select your water District’s name: Pecan Grove MUD
- Click on PAY ONLINE NOW
- Click on Sign up now
- Follow online instructions beginning with your security code (located on the water bill)
Live Agent Assisted Payments: Call our office during normal business hours.
By Mail: Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to Pecan Grove MUD, P.O. Box 1149, Richmond, TX 77406-1149.
In Person: Our office location is 751 Pitts Road, Richmond, Texas 77406.
Night Drop Box: Our office location has a drop box slot on the side window. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.
Online Bill Pay Through Your Financial Institution: Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.
For more information or assistance with registration, call the Pecan Grove Customer Service Office at:
Monday – Friday, 8:00am to 4:00pm
(Lunch Hour 1:00pm – 2:00pm)
Fees charged by the service providers listed above are for the administrative costs of providing the services. Pecan Grove MUD does not receive any portion of the service fees. Please contact the Customer Service Office if you have any questions.