Water Information

Payment Due Date

Bill payments are due by the 28th of each month.

Establish New Service

pic_5The District requires a $75.00 tenant / $75.00 owner security deposit and a non-refundable $30.00 application fee.

The deposit, application fees, a completed application, and a signed Customer Service Agreement are required to set up service. The deposit will be refunded when your account is closed and paid in full.

To establish new service, please complete the document below:

Disconnect Service

To disconnect service, please provide 24 hours notice (business days only) to the district by filling out the contact form and provide a forwarding mailing address.

Payment Options

You may now pay via credit/debit/prepaid card or eCheck.
American Express, Discover, MasterCard, and Visa are all accepted.

Listed below are our available options for your convenience:

Web Payments

Log onto https://pecangrove.firstbilling.com to access the online payment portal. You can register your account, OR pay as a guest.

Automatic Monthly Payments

Log onto https://pecangrove.firstbilling.com or contact PGMUD Customer Service Office at (281) 238-5000 to sign up for auto payments. You can select your payment method, enter your desired payment recurring due date (no later than the 28th) and either a fixed payment amount or amount of the current bill. Each month, you will receive an email confirming the payment was successful. If you are currently signed up for Bank Draft, please be aware that your payment will no longer be drafted. Please access the payment portal to register for the new Auto Pay services.

Live Agent Assisted Payments

Call our office during normal business hours.

By Mail

Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to Pecan Grove MUD, P.O. Box 1149, Richmond, TX 77406-1149.

In Person

Our office location is 2035 FM 359, Suite K, Richmond, TX 77406

Night Drop Box

Our office location has a drop box slot on the side window. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.

Online Bill Pay through Your Financial Institution

Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.

First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.99% fee. One-time eCheck transactions will be assessed a $1.99 fee, and recurring eCheck transactions will be assessed a $1.00 fee.

For more information or assistance with registration,
Call the Pecan Grove Customer Service Office at (281) 238-5000
Monday – Friday, 8:00 a.m. to 4:00 p.m. closed for lunch from 1:00 p.m. to 2:00 p.m.

Fees charged by the service providers listed above are for the administrative costs of providing the services. Pecan Grove MUD does not receive any portion of the service fees. Please contact the Customer Service Office if you have any questions.