Si Environmental, LLC (“Si Enviro”), your new Operator for your District’s water system has been busy these last few weeks with answering questions related to your monthly water bill statement.
We wanted to remind you, the first billing statement from Si Enviro (customers will receive around November 10th) will reflect your new account number. Please update your online bill pay information to reflect this along with your new remittance address.
Following receipt of your first water bill, you will be able to set up new payment options, as you have used in the past. For those customers who utilize ACH payments, you will be able to set that reoccurring payment up as well. Click here for Payment Options. For the month of October, during the transition period, please mail or bring in your check or money order to the Customer Service Office.
Please do not hesitate to contact your Customer Service Office by phone 281-238-5000 or email customerservice@pecangrovemud.com with any questions and/or concerns. We appreciate your patience during this transition.