New Online Customer Portal is now LIVE!

In 2018, we introduced a new online customer portal for making water bill payments. Customers can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill, select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for eBilling

Changes to Our Auto-Pay Program

The auto-pay program has been moved to the Online Customer Portal. This change will not disrupt autopayments set up through our original payment program and no action is required. However, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.

Labor Day Trash and Office Schedule

The Customer Service office will be closed and there will be no garbage pick-up or recycling on Labor Day, September 3rd.

Normal pick-up will resume on September 6th.

If you have an outside leak or sewer problem, call us before calling a plumber. We are here to help 24/7.

The Customer Service number is 281-238-5000. PLEASE USE THIS NUMBER FOR ALL CALLS. You MAY also email your non-emergency questions or comments to CUSTOMERSERVICE@PECANGROVEMUD.COM.

Coming Soon – New Online Customer Portal

Please note the following important changes that are being made to the way online payments are made.

On August 28, 2018, we will introduce a new customer portal as a new option for making payments. After this date, we request that you create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or for a 3% fee when paying by credit or debit card. If you have made electronic payments in the past the previous website will now redirect you to the new payment portal.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill > Select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill

We hope you enjoy the new features which will include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for ebilling

Changes to Our Auto-Pay Program

We will be moving our auto-pay program over to the Online Customer Portal beginning August 28, 2018. This change should not disrupt auto-payments set up through our original payment program and no action should be required. After August 28, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information.

Thank you for your attention to this matter and we hope these changes will improve your satisfaction with services provided by your water district.

For more information or assistance with registration, call Pecan Grove Customer Service at 281-238-5000.
Monday – Friday, 8:00 am to 4:00 pm CST.
Visit www.edpwater.com for more information.